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Joan Herlinger

User Experience Designer & Illustrator

CV
Lead user experience and design strategist looking for my next adventure. Making technical things accessible, beautiful and usable through design.

Paris, France, +33 788 308 307
Brighton, UK  +44 752 384 369
joanherlinger@gmail.com

Experience
2020 - Current
Lead User Experience and Interface Design Consultant,
Joan Herlinger Design & Illustration, Paris & Brighton

Recent projects include:
 

  • Lead UX Design for Genius Within, a B Corp helping neurodiverse people thrive in the workplace.
     

  • Digital transformation at the Sanofi Accelerator, a large pharmaceutical company. 
     

  • Provided service design, UX and UI research and design using Agile and Safe for Macif, a French insurance company.
     

  • Helped Tarides, a small tech startup to innovate by applying user centered design principles into their business.
     

2017 - 2018
Lead Product Designer (Contract)
esurance San Francisco, CA, USA

  • Created responsive UX and visual web site designs and prototypes in an Agile environment. 
     

  • Defined new visual and UX design system. 
     

  • Created illustrations and icons. 
     

  • Mentored junior designers. 
     

  • Reduced process of signing up for car insurance from thirty two screens to ten.

2019 - 2020
User Experience Design Director,
Ogilvy Paris, Paris, France

  • Client facing role, leading the User Experience Team in the creation of large global brand and eCommerce sites. 
     

  • Supervised team of five UX and UI designers. 
     

  • Created design systems and UX deliverables.
     

  • Led the User Experience Team for a complete revision of Nestlé Dolcé Gusto Coffee website.
     

  • Clients included Nestlé Dolce Gusto, Avene, Accor, Elancyl.

2017
Lead User Experience Designer (Freelance)
Google.org San Francisco, CA, USA

  • Performed user research and strategy with stakeholders to define product requirements.
     

  • Created UX designs for online booking system to allow non-profit organizations to reserve Google offices to hold their events.
     

  • Mentored junior UX and UI designers.

2016 - 2017
UX Design Manager,
Kaiser Permanente, San Francisco, CA. Freelance

  • Worked with a team of six UX and UI designers to create and implement a complex design-system for Kaiser Permanente’s ios and Android apps.

2015-2016
Senior UX/UI Designer,
Babycenter, San Francisco, CA. Freelance

  • Created responsive UX, visual designs, and illustrations for mobile and desktop sites
     

  • Lead designer for two agile teams (international and US products, and one lean startup team
     

  • Designed prototypes for in-house testing.

2014-2015
Senior UX/UI Designer,
IXL Learning, Foster City, CA. 

  • Created UX and visual designs for desktop and mobile websites and apps for an educational software product.

  • Created infographics explaining value of educational software product and illustrations for math games.

Education
Master of Arts (Illustration), Falmouth University, United Kingdom, 

  • Studies in aesthetics, traditional and digital illustration, stop-motion animation, story-telling

Bachelor of Arts (Visual Arts), University of New South Wales, Australia

  • Studies in painting, drawing, design, child psychology.

Vocational Training
University California, Berkley, College of Extended Learning

  • Studies in typography, graphic design, identity design, packaging design.

San Francisco State University, College of Extended Learning

  • Studies in user experience design, visual design, information architecture HTML and CSS.

Software

Figma, Miro, Sketch, Adobe Creative Suite, Procreate, Keynote, Microsoft Office, Notion, Procreate.

Process

​UX Design, UI Design, Design  Strategy, Content Design, Prototyping, Illustration, Agile, SAFE, JIRA, User Research & Testing, Journey Mapping, Design Thinking, Design Sprints, Client Presentation, Team Leadership,  WCAG 2.2 AA accessibility standards.

Languages

English (native speaker), French B1.2, Basic HTML & CSS.

Volunteering
Dec, 2023

Workshop on User-Centered Design of Forms for the NHS at the University of Sussex with Ladies That UX Brighton

Nov, 2023

Accepted payments, helped paint a mural and greeted guests at the London Illustrators' Fair

2019- Current

Coordinator of the Paris Drawing Meetup a popular weekly drawing group with 4800 members, that meets to draw in the parks , gardens and museums of Paris.

2014-2017

Volunteer teacher of workshops for children at the Museum of Craft & Design in San Francisco

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