CV
Joan Herlinger
User Experience Designer & Illustrator
Lead user experience and interface designer looking for my next adventure. Making technical things human, beautiful and usable through design.
Experience
Recent projects include:
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Digital transformation at the Sanofi Accelerator, a large pharmaceutical company.
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Provided service design, UX and UI research and design using Agile and Safe for Macif, a French insurance company.
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Helped Tarides, a small tech startup to innovate by applying User Centered Design Principles into their business.
Lead User Experience and Interface Design Consultant,
Joan Herlinger Design & Illustration, Paris & Brighton
2020 - Current
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Client facing role, leading the User Experience Team in the creation of large global brand and eCommerce sites.
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Supervised team of five UX and UI designers.
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Created design systems and UX deliverables.
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Led the User Experience Team for a complete revision of Nestlé Dolcé Gusto Coffee website.
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Clients included Nestlé Dolce Gusto, Avene, Accor, Elancyl.
User Experience Design Director,
Ogilvy Paris, Paris, France
2019 - 2020
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Created responsive UX and visual web site designs and prototypes in an Agile environment.
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Defined new visual and UX design system.
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Created illustrations and icons.
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Mentored junior designers.
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Reduced process of signing up for car insurance from thirty two screens to ten.
Lead Product Designer (Freelance)
esurance San Francisco, CA, USA
2017 - 2018
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Performed user research and strategy with stakeholders to define product requirements.
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Created UX designs for online booking system to allow non-profit organizations to reserve Google offices to hold their events.
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Mentored junior UX and UI designers.
Lead User Experience Designer (Freelance)
Google.org San Francisco, CA, USA
2017
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Worked with a team of six UX and UI designers to create and implement a complex design-system for Kaiser Permanente’s ios and Android apps.
UX Design Manager,
Kaiser Permanente, San Francisco, CA. Freelance
2016 - 2017
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Created responsive UX, visual designs, and illustrations for mobile and desktop sites
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Lead designer for two agile teams (international and US products, and one lean startup team
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Designed prototypes for in-house testing.
Senior UX/UI Designer,
Babycenter, San Francisco, CA. Freelance
2015-2016
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Created UX and visual designs for desktop and mobile websites and apps for an educational software product.
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Created infographics explaining value of educational software product and illustrations for math games.
Senior UX/UI Designer,
IXL Learning, Foster City, CA.
2014-2015
Education
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Studies in aesthetics, traditional and digital illustration, stop-motion animation, story-telling
Master of Arts (Illustration), Falmouth University, United Kingdom,
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Studies in painting, drawing, design, child psychology.
Bachelor of Arts (Visual Arts), University of New South Wales, Australia
Vocational Training
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Studies in typography, graphic design, identity design, packaging design.
University California, Berkley, College of Extended Learning
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Studies in user experience design, visual design, information architecture HTML and CSS.
San Francisco State University, College of Extended Learning
Skills
Figma, Miro, Sketch, Adobe Creative Suite, Procreate, Keynote, Microsoft Office, Notion, Procreate.
Software
UX Design, UI Design, Content Design, Prototyping, Illustration, Agile, SAFE, JIRA, User Research & Testing, Journey Mapping, Design Thinking, Design Sprints,Client Presentation, Team Leadership, WCAG 2.1 AA accessibility standards.
Process
English (native speaker), French B1.2, Basic HTML & CSS.
Languages
Volunteering
Accepted payments, helped paint a mural and greeted guests at the London Illustrators' Fair
Nov, 2023
Workshop on User-Centered Design of Forms for the NHS at the University of Sussex with Ladies That UX Brighton
Dec, 2023
Accepted payments, helped paint a mural and greeted guests at the London Illustrators' Fair
2019- 2023
Volunteer workshops for children at the Museum of Craft & Design in San Francisco